Study Reveals Focus of Hospital C-Suite
A study spotlighting the opinions and concerns of chief executive officers, financial officers, and operating officers (C-suite) of U.S. hospitals reveals their top initiatives for 2009. Commissioned by Toshiba and conducted by an independent research company, the survey includes interviews with 60 leading executives throughout the country.
Patient care and safety, improving patient satisfaction and recruiting and retaining leading physicians are the group’s top three concerns today. Another top concern is accessing capital funds to invest in facilities and equipment, not surprising in today’s economic environment.
Carrying on with the theme of improving patient care, most of the institutions surveyed have or will expand or modify their patient safety and quality programs and they have or are increasing administrative time to educate their staff on compliance with safety measures.
When it comes to diagnostic imaging, the C-suite views having state-of-the-art imaging equipment as an important component of their ability to recruit physicians and technical staff and very important to their overall success. They also believe these technologies have improved the speed of diagnoses for heart attacks and stroke.
Other topics addressed in the study include issues related to reimbursement. For instance, have they seen a drop in reimbursement due to the implementation of Medical Severity Diagnostic Related Groups (MS-DRGS)? Nearly 80% said “No.” Or do they plan to increase their percentage of on-staff physicians if MedPAC’s (Medicare Payment Advisory Commission) recommendation regarding restructuring hospital payments based on “Episode of Care” is implemented? (Episode of Care would provide one fixed payment for the treatment of a specific illness and combines the technical fee with the professional fee.) Fifty-seven percent said “Yes, they would consider hiring more staff physicians.”
The study was completed in December 2008. A copy of the complete results of the study are available for customers by contacting Mary Kienstra, senior research analyst, Toshiba, at mkienstra@tams.com.
Tags: education, funding, patient safety, research
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